History:
On May 21, 1962, the El Dorado County Board of Supervisors adopted Resolution No. 98-62 creating the El Dorado Hills Community Services District (EDHCSD.) This resolution established our ability and mandate to provide a variety of services to residents, including several “latent” functions such as police, fire, vector control, library, animal control, water, sewer and others.
CSD Vision Statement
We will be recognized as a premier park, recreation, and local community services organization, with a passion for providing excellent services and facilities, and protecting the quality of life and environment of the community.
In pursuing our vision, we will maintain an environment that encourages integrity, creativity, a spirit of excitement, and personal growth; and ensures a high level of customer satisfaction.
Mission Statement
Improve the quality of life for El Dorado Hills residents through responsible leadership and by providing superior services and facilities.
Our Core Beliefs and Values
We have a set of enduring beliefs that are ingrained in the way we think and act. These values guide our choices, defining the right courses of action, the clearest directions, and the preferred responses. We set our objectives, formulate our strategies, and judge our results in ways that are consistent with these values. By embracing these values, we will achieve our ultimate vision and purpose.
- Our foundation is based on uncompromising Integrity
We are committed to conducting our business in an ethical and professional manner, in compliance with applicable laws regulations and codes. We must be correctly perceived to be an ethical and professional organization, employing dedicated and competent individuals of the highest integrity and credibility. We produce quality, value-added services that contribute significantly to the needs of our customers and community.
- We are dedicated to Excellence
We are committed to be the Community Services District of choice by:
- Continuously improving as we pursue Excellence in every aspect of our business
- Being fiducially responsible and efficient in the use of the resources entrusted to us
- Eliminating waste and bureaucracy
- Understanding that our customers define quality
- Consistently exceeding our customer’s expectations
- Continually striving to provide the very best in service and value
- Taking individual and organizational ownership, as well as responsibility for actions and results
- Embracing the value of change
- We are dedicated to Customer Service
We are committed to exceeding our customer’s expectations and to maintain their trust and loyalty by:
- Being ethical and professional in all our dealings with our customers
- Being a responsive, effective and cost efficient organization that delivers value-added quality services that exceed our customers’ expectations
- Striving to continually understand and meet the changing expectations of our customers through teamwork, empowerment and innovation
- Our strength is in our People
We are committed to providing an organization and operating environment that attracts, nurtures, stimulates, and rewards employee professionalism and creativity. The collective talents of our employees are our most important asset, and our success will be achieved only through in environment that promotes:
- Integrity and excellence
- Mutual trust, respect and dignity
- Openness, sharing and honesty
- Empowerment and teamwork
- Passion and commitment
- Innovation and risk taking
- The recognition and sharing of accomplishments of success and rewards of achievement
- The value of diversity
